Accessibility
General
All be•at venues are equipped to receive visitors with specific needs. We strive to welcome you as best we can and to let you enjoy a concert or show in the best conditions.
If you need extra assistance or are a wheelchair user, please come to the venue at least 40 minutes before the start of the event. That way, we can help you to the best of our abilities.
Register your visit
To prepare for your visit as best as possible, we ask you to register using the form below.
Please do not hesitate to address our volunteers when entering Forest National. They will be happy to help you find your seat.
Ordering tickets
Reserve your seats by phone or contact us via the contact form, so we can help you make the correct booking.
Wheelchair users
Are you a wheelchair user? Then you need to order wheelchair seats for yourself and your companion(s). This can only be done by phone or via the contact form, and not via the website. For safety reasons, wheelchair users cannot take up regular seats (including the seats in the central square).
Seats for wheelchair users
There are reserved seats in Forest National for wheelchair users and their companions. Their number is limited however, so do not wait too long to order your tickets.
There is space for one companion per wheelchair user. We are happy to discuss the possibility of exceptions, to seat a family together for example. However, be warned that this is not always possible.
Please note! For safety reasons, it is not possible to seat wheelchair users in the central square.
Accessible entrance for visitors with reduced mobility
The entrance for visitors with reduced mobility is located to the left of the main entrance. A steward will check your ticket and the medical team will guide you to your seat in the hall.
To ensure optimal guidance, we ask you to arrive at least 40 minutes before the start of the event. You can check the timing on the event page of our website the day before the event.
Each person with reduced mobility may be accompanied by only one companion.
Accessible toilets for visitors with reduced mobility
There are multiple accessible toilets:
In the green zone: near the foyer, behind the red and blue doors. This toilet is locked. To access the toilet, you need to ask for the key from the medical team located at the entrance for wheelchair users.
In the orange zone: there are two accessible toilets.
In the grey zone: there is one accessible toilet.
Parking for visitors with reduced mobility
For visitors with an EU parking card for people with disabilities, there are 7 parking spaces on the public road to the left of the venue on Avenue Victor Rousseau. All information about this can be found on the Parking Brussels website.
Please note! Be aware that these parking spaces are on a public road and cannot be reserved.
Would you like to apply for a parking space in the vicinity of Forest National? Please contact us at least 2 weeks before the event via the form below, and we will check the possibilities for each event.
Deaf and hard of hearing visitors
Deaf and hard of hearing visitors can bring an interpreter of their choice.
Please note! Every visitor must have an entrance ticket. In some cases, the event organizer provides an interpreter or adapted tickets. Feel free to contact us so we can see to what extent we can facilitate you.
Blind and visually impaired visitors
Visitors with reduced mobility may move around anywhere with their guide dog.
The dog must always wear a harness, a cape, and an official pass or medal. This way, it can always be proven that it is a certified guide dog that must be granted access to public places.
We would appreciate it if you could let us know in advance if you are bringing a guide dog. This way, we can also inform our staff.
